New American Funding Streamlines Identity Governance and Enhances Security
Aug 28, 2024
Operating in the highly regulated financial services industry, New American Funding (NAF) sought an innovative solution to tackle identity governance challenges and ensure ongoing compliance. To achieve this, NAF partnered with Linx to enhance security, optimize access management, and automate identity processes—ultimately driving greater efficiency and reducing risk.
The Challenge
In a demanding and regulated industry like financial services, NAF faced complex identity management requirements. Frequent employee turnover, common in the mortgage sector, created significant challenges in managing user access, lifecycle processes, and compliance with regulations such as the New York Department of Financial Services' 23 NYCRR 500.
NAF’s previous methods for identity and access management lacked the automation and visibility necessary to stay ahead of these challenges.
As the company grew, the limitations of its legacy systems became increasingly apparent, especially when managing access for new and departing employees quickly and securely.
The Solution
Linx helped NAF overhaul its identity governance by introducing a modern, scalable platform that offers comprehensive visibility into user accounts, including shadow accounts and MFA status. This newfound transparency,
combined with automated workflows, allowed NAF to efficiently manage identity across the organization, from onboarding to offboarding, while ensuring compliance with industry regulations.
Linx’s solution enabled NAF to take control of identity governance in a fast-paced and regulated environment, providing real-time insights and empowering the organization to automate essential identity processes. This has significantly reduced the risk of errors and inefficiencies, enabling the security team to focus on higher-priority tasks.
How New American Funding Strengthened Its Identity Governance
As a leader in the mortgage lending space, New American Funding’s mission centers on helping families achieve homeownership. However, this dedication comes with the responsibility of protecting sensitive data and maintaining compliance with stringent financial regulations.
Through its partnership with Linx, NAF was able to enhance its identity governance practices, allowing it to better protect its customers and comply with regulatory demands. The implementation of Linx’s platform not only provided visibility into user accounts but also empowered NAF’s IT and security teams to automate time-consuming processes and maintain a robust identity governance framework.
Enhancing Efficiency with Automated Identity Governance
Before Linx, NAF’s identity and access management processes were labor-intensive and prone to delays, particularly with the organization’s high employee turnover. Managing the full identity lifecycle events requires significant manual effort. This can lead to inconsistencies in access management and pose a risk to compliance.
Linx addressed these issues by automating key identity governance tasks, such as account provisioning, de-provisioning, and access reviews. With greater visibility into user accounts and improved workflows, NAF now proactively identifies and resolves risks before they escalate, ensuring that the organization stays compliant and secure.
“Linx’s platform transformed how we manage identity governance,” said Jeff Farinich, CISO at New American Funding. “The visibility and automation it provides have been game-changers for us, allowing us to stay ahead of risks and focus on more strategic security initiatives.”
A Scalable Approach to Identity Governance
Linx’s identity governance platform has given NAF the ability to adapt to the changing demands of the mortgage industry while maintaining security and compliance. The platform’s automation capabilities and clear visibility into user access have helped NAF scale its security efforts efficiently, even in the face of regulatory pressures and a dynamic workforce.
By leveraging Linx, NAF has strengthened its security posture, reduced manual workload, and built a foundation for long-term success in identity governance. This approach not only supports NAF’s business growth but also ensures that the company remains a trusted partner for its customers by safeguarding their identities and data.
Looking to the Future
NAF continues to prioritize innovation in identity governance with Linx’s support. As the organization evolves, it plans to further enhance its identity governance practices to stay ahead of industry trends and maintain its strong security posture. With Linx, NAF is confident in its ability to adapt to future challenges while continuing to deliver secure, seamless experiences for both employees and customers.
“Linx has given us the tools to truly embrace identity governance at scale,” Farinich concluded. “It’s helped us streamline processes, reduce risk, and ultimately better serve our customers.”
